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Our administrative hours of operation are Monday through Friday (excluding federal holidays) from 8 a.m. to 4:30 p.m. For emergencies, we are available 24-hours; please call 911 or visit your closest emergency room.
Prior to scheduling an appointment, please ensure eligibility and enrollment is complete by visiting our patient eligibility Web site.
Veteran Patients:
Appointment Line: Call (800)393-0865
TRICARE Patients:
Call (800) 941-4501 for a same day or future appointment with Adult and Family Medicine or Pediatrics. Non-enrolled patients may call the Appointment Line for same-day space available Primary Care appointments after 1000 Monday through Friday.
TRICARE Online (TOL) Appointment Booking: Book your appointment using TRICARE Online at https://www.tricareonline.com/welcome.do. If you receive a message that no primary care appointments are available, call the Appointment Line at (800) 941-4501.
Changing Your Appointment
If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time.
1-800-393-0865
or
(847) 688-1900 then dial Ext. number
DoD
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Veterans
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Message Center Line (DoD)
Mon-Fri 7:00 a.m. - 4:00 p.m.
Ext. 87776 or
(224) 610-7776
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Nurse Advice Line
24 hrs/7 days a week
Ext 82920
(224) 610-2920
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Appointment Center
Mon-Fri 7:00 a.m. - 4:30 p.m.
(800) 941-4501
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Appointment Line
(800) 393-0865
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Insurance and Billing (TRICARE)
Mon-Fri 8:30 a.m. - 4:00 p.m.
(847) 377-1037
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Insurance and Billing
Mon-Fri 8:30 a.m. - 4:00 p.m.
Ext 83339
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Family Practice
Mon-Fri 7:30 a.m. - 4:00 p.m.
Ext 87776 or
(224) 610-7776
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Advance Clinical Access
Mon-Fri 7:30 a.m. - 4:30 p.m.
Ext. 83874 or
(224) 610-3874
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Pediatrics
Mon-Fri 7:30 a.m. - 4:00 p.m.
Ext 87776 or
(224) 610-7776
*Pediatrics Sick Call: 7:30 to 8 a.m., Monday through Friday (excludes federal holidays) Walk-in basis; no appointment needed.
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Primary Care
Mon-Fri 8:00 a.m. - 4:00 p.m.
Ext. 83871 or
(224) 610-3871
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