Current Operating Status - Captain James A. Lovell Federal Health Care Center
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Captain James A. Lovell Federal Health Care Center

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Current Operating Status

Situation Update

As of Tuesday, January 14, 2020 3:15 PM CST

UPDATE - Thanks for your patience as we increased our security here at our North Chicago hospital. With challenging weather conditions possible at any time, please be safe and read the following before you head out.


Please note for the forseeabl
e future, access to/from the facility will continue to be limited to two gates outside the hours of 6-9 a.m. and 2:30-4:30 p.m. on weekdays. During those peak traffic times, you may enter off Green Bay Road and Buckley Road.
Continue to expect delays. Please plan your trips accordingly. Also, please be prepared to provide photo identification if asked by police. Acceptable photo ID is government-issued, state or federal, with a date of issuance and an expiration date (e.g. driver's license).
Again, THANK YOU for your patience and understanding!

Lovell FHCC’s main hospital, Naval Station Great Lakes branch clinics and Community Based Outpatient Clinics in Evanston, McHenry and Kenosha are open, with normal operating hours.

Inclement weather information:

Patients, if you are running late because of the weather, or need to reschedule, please call central scheduling at 1-800-393-0865 (veterans), or call 1-800-941-4501 (TRICARE beneficiaries).

If the weather impacts the status of FHCC operations at any time, the information will be posted at: (this page) and at

We urge all who must travel during hazardous weather to take appropriate precautions when driving on area roads, and to allow plenty of extra time for commutes. For up-to-date information on road conditions in Lake County, Ill., go to: For up-to-date information on road conditions in the Kenosha area, go to:

For Illinois road conditions, go to the Illinois Department of Transportation's website:

2020 Federal Holidays:

•Wednesday, January 1, New Year's Day
•Monday, January 20, Birthday of Martin Luther King, Jr.
•Monday, February 17, Washington's Birthday
•Monday, May 25, Memorial Day
•Friday, July 3, Independence Day
•Monday, September 7, Labor Day
•Monday, October 12, Columbus Day
•Wednesday, November 11, Veterans Day
•Thursday, November 26, Thanksgiving Day
•Friday, December 25, Christmas Day

Unless otherwise indicated, Lovell FHCC ambulatory clinics, surgery, administration and community-based outpatient clinics are closed during federal holidays.

The Lovell FHCC emergency department, acute medicine, acute psychiatry and critical care unit remain available 24/7.  The surgery department also is closed during federal holidays but is available for emergencies. 

For questions during normal business hours, please call 847-688-1900 or a specific Lovell FHCC clinic.  

For a list of future federal holidays, go to:

Facility Status

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: 1-800-393-0865 x82920
  • Change Your Appointment: 1-800-393-0865, press 5 for prescription and appointment information
  • Media Inquiries: 1-224-610-3714 or
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: 847-688-1900, press 0 or 1-800-393-0865, press 0
  • Pharmacy Refill: 1-800-393-0865, press 5 for prescription and appointment information
  • Staff Locator: 847-688-1900, press 0 or
    1-800-393-0865, press 0
  • Telephone Care: 847-688-1900 or
    1-800-393-0865, x82920

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