Current Operating Status - Captain James A. Lovell Federal Health Care Center
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Captain James A. Lovell Federal Health Care Center

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Current Operating Status

Situation Update

As of Wednesday, September 22, 2021 9:32 AM CDT

COVID-19 Vaccine Update:

We continue to vaccinate enrolled VA and TRICARE patients, ages 12 and up, as well as non-registered veterans, their spouses and caregivers.Those 18 and older can get vaccinations between 8-11:30 a.m. and 1-2:30 p.m., Tuesdays and Wednesdays. Vaccination clinics for pediatric patients, ages 12-17, are on Thursdays between 8-11:30 a.m. and 1-3 p.m. to the Immunizations Clinic in Bldg. 133EF, as well on selected Saturdays. This includes TRICARE beneficiaries AND caregivers/family members of veterans, regardless of whether they're enrolled for VA health care. 

Vaccinations take place in the Immunizations Clinic on the first floor (same hall as the Pharmacy) of Bldg. 133EF (the Ambulatory Care Clinic) at our main hospital in North Chicago. Walk-ins are generally accomodated, but appointments may be scheduled by calling 224-610-3899. Parking is available in both garages.

A third dose of COVID-19 vaccine is now authorized for people with moderate to severe immune compromise who received the Moderna or Pfizer vaccines. The additional dose can be administered 28 days after the primary two dose series. Additional doses are not recommended for other people at this time. If you are a VA or TRICARE patient of the FHCC who received two doses of the vaccine here and have an immunocompromised condition, our staff will be contacting you to offer an appointment for an additional dose.

Booster shots: Lovell FHCC tentatively expects to begin offering booster shots to patients who are NOT immuno-compromised this fall. Watch our website and social media pages for updates.

For the latest information, we invite you to follow Lovell FHCC social media pages - https://www.facebook.com/lovellfhcc, https://twitter.com/lovellfhcc - and our COVID-19 vaccination page on this website: https://www.lovell.fhcc.va.gov/services/covid-19-vaccines.asp. Scroll down to see information specific to Lovell FHCC.

You also may refer to the VA's COVID vaccine FAQ site at https://www.va.gov/coronavirus-veteran-frequently-asked-questions/ and the DoD site: https://www.defense.gov/explore/spotlight/coronavirus/.

COVID-19 Safety Precautions:

If you are coming to our main campus in North Chicago, these safeguards are in place: 

  • Screening for COVID-19 symptoms, including temperature checks, is done at check-in tables inside main entrances
  • Face coverings remain mandatory.
  • No walk-ins - except for the ER, outpatient mental health as needed, and COVID-19 Respiratory Clinics. Please schedule appointments. Please work with your provider to make arrangements for lab and radiology services.
  • Social distancing is required, for example in elevators and common areas.
  • Patients who feel they may have been exposed and have symptoms should call their primary care provider's office for guidance before arriving at the FHCC.
  • After hours, if you have symptoms or just have questions, VA patients may call the Nurse Advice Line at 224-610-2920. Dept. of Defense patients may call 800-874-2273.The VA COVID-19 website is a good reference for answers to many questions: https://www.va.gov/coronavirus
  • Coronavirus information for Dept. of Defense beneficiaries is at www.TRICARE.mil/coronavirus.
  • Staff members who feel they may have been exposed to the virus, and/or have symptoms, should contact Employee Occupational Health at 224-610-4215, prior to returning to work (and also contact your supervisor).
COVID-19 Policies at Community Based Outpatient Clinics: 

Our community based outpatient clinics in Kenosha, Evanston and McHenry remain open.  For more information, please call the Kenosha CBOC at 262-653-9286 and the Evanston CBOC at 847-869-6315, to talk directly to CBOC staff. McHenry can be reached at 815-759-2306. Appointments are required, and screening for COVID-19 will take place at the CBOCs. Please allow for extra time. 

COVID-19 Visitor restrictions for Community Living Center (updated Sept. 1, 2021): 

Prior to visiting CLC residents, visitors must schedule their in-person visit by contacting the Charge Nurse of the household at least 24 hours in advance of visits (contact numbers are below). The Charge Nurse will provide a COVID-19 screening by phone and discuss additional restrictions. Up to three visitors are allowed at once for visits of no more than one hour, and visitors under age 18 are generally not allowed.  At this time, off-campus outings with visitors are paused, as a safety precaution.

134-1b: 847-456-5574        GH 201: 224-538-8639
134-2b: 224-430-5013        GH 202: 224-538-8589
134-3b: 224-723-0662        GH 205: 224-538-8689
133-2b: 847-878-9327        GH 206: 224-406-6750


Federal Holiday Closures:
Unless otherwise indicated, Lovell FHCC ambulatory clinics, surgery, administration and community-based outpatient clinics are closed during federal holidays. The Lovell FHCC emergency department, acute medicine, acute psychiatry and critical care unit remain available 24/7. The surgery department also is closed during federal holidays but is available for emergencies. For questions during normal business hours, please call 847-688-1900 or a specific Lovell FHCC clinic.  

For a list of future federal holidays, go to:

https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/

Inclement weather information:
Patients, if you are running late because of the weather, or need to reschedule, please call Central Scheduling at 1-800-393-0865 (veterans), or call 1-800-941-4501 (TRICARE beneficiaries).If the weather impacts the status of FHCC operations at any time, the information will be posted at: https://www.lovell.fhcc.va.gov/emergency/index.asp (this page) and at https://www.facebook.com/lovellfhcc/.We urge all who must travel during hazardous weather to take appropriate precautions when driving on area roads, and to allow plenty of extra time for commutes. For up-to-date information on road conditions in Lake County, Ill., go to: https://www.lakecountypassage.com/. For up-to-date information on road conditions in the Kenosha area, go to: https://511wi.gov/.

For Illinois road conditions, go to the Illinois Department of Transportation's website:
https://www.gettingaroundillinois.com/default.htm
General Pharmacy Questions:
Please call 224-610-7600.

Facility Status

Parent Facility
Captain James A. Lovell Federal Health Care Center Notice
FHCC operations are impacted by COVID-19. Evanston, Kenosha, McHenry CBOCs are open but expanding virtual care. Face coverings are required. No walk-ins (except ER, outpatient mental health, COVID-19 Clinics). Work with providers for lab, radiology. Visitor restrictions easing.

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: 1-800-393-0865 x82920
  • Change Your Appointment: 1-800-393-0865, press 5 for prescription and appointment information
  • Media Inquiries: 1-224-610-3714 or fhcclovellmedia@va.gov
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: 847-688-1900, press 0 or 1-800-393-0865, press 0
  • Pharmacy Refill: 1-800-393-0865, press 5 for prescription and appointment information
  • Staff Locator: 847-688-1900, press 0 or
    1-800-393-0865, press 0
  • Telephone Care: 847-688-1900 or
    1-800-393-0865, x82920

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