Current Operating Status - Captain James A. Lovell Federal Health Care Center
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Captain James A. Lovell Federal Health Care Center

Menu
Menu
Veterans Crisis Line Badge
My HealtheVet badge
Lovell FHCC Medical Homeport
Help for Homeless Veterans 877-4AID-VET
How Are We Doing
Interactive Customer Evaluation Your feedback will help us maintain the quality of excellence you expect.
Armed Services Blood Program.
 

Current Operating Status

Situation Update

As of Tuesday, November 30, 2021 3:06 PM CST

COVID-19 Vaccine Update:

We continue to vaccinate enrolled veteran and Dept. of Defense/TRICARE patients, ages 12 and up, as well as unenrolled veterans, their spouses and caregivers. We also are vaccinating TRICARE patients, ages 5-11.

For unenrolled veterans, their spouses and caregivers, pre-registration will save time. For more information, including registration instructions, go to the Lovell FHCC COVID-19 vaccination page: https://www.lovell.fhcc.va.gov/services/covid-19-vaccines.asp.

Adult vaccinations take place at our main hospital in North Chicago, in Bldg. 133CA on the second floor. Park in the four-story garage, come in the Bldg. 133EF/Ambulatory Care Clinic entrance, follow signs to the check-in table by Radiology/Imaging on the second floor of Bldg. 133CA.

To help us adhere to pandemic protocols, appointments are encouraged and can be scheduled by calling 224-610-3899. 

Hotline: For questions about the COVID-19 vaccine, please call our COVID-19 Vaccine Hotline at 224-610-4636, weekdays between 8 a.m. and 4:30 p.m. (Please note operators can't make appointments.)

Booster shots: Per CDC guidelines, Lovell FHCC is administering booster doses to patients 18 and older. The booster shots are given a minimum of six months after patients completed a two-dose series of an mRNA vaccine, or two months after receiving the Janssen (J & J) vaccine. 

Veterans who received their first COVID-19 vaccinations elsewhere may get booster shots at Lovell FHCC, after registering if they are not already patients. Unenrolled veterans' spouses and caregivers may get booster shots as well. Please provide your COVID-19 vaccination card!

For the latest information, we invite you to follow Lovell FHCC social media pages - https://www.facebook.com/lovellfhcc, https://twitter.com/lovellfhcc - and our COVID-19 vaccination page on this website: https://www.lovell.fhcc.va.gov/services/covid-19-vaccines.asp. Scroll down to see information specific to Lovell FHCC.

You also may refer to the VA's COVID vaccine FAQ site at https://www.va.gov/coronavirus-veteran-frequently-asked-questions/ and the DoD site: https://www.defense.gov/explore/spotlight/coronavirus/.

COVID-19 Safety Precautions:

If you are coming to our main campus in North Chicago, these safeguards are in place: 

  • Screening for COVID-19 symptoms, including temperature checks, is done at check-in tables inside main entrances.
  • Face coverings remain mandatory.
  • Please schedule appointments if at all possible. Please work with your provider to make arrangements for lab and radiology services.
  • Social distancing is required, for example in elevators and common areas.
  • After hours, if you have symptoms or just have questions, VA patients may call the Nurse Advice Line at 224-610-2920. Dept. of Defense patients may call 800-874-2273.The VA COVID-19 website is a good reference for answers to many questions: https://www.va.gov/coronavirus.
  • COVID-19 information for Dept. of Defense beneficiaries is at www.TRICARE.mil/coronavirus.
  • Staff members who feel they may have been exposed to the virus, and/or have symptoms, should contact Employee Occupational Health at 224-610-4215, prior to returning to work (and also contact your supervisor).

COVID-19 Policies at Community Based Outpatient Clinics: 

Our community based outpatient clinics in Kenosha, Evanston and McHenry remain open. For more information, please call the Kenosha CBOC at 262-653-9286 and the Evanston CBOC at 847-869-6315, to talk directly to CBOC staff. McHenry can be reached at 815-759-2306. Appointments are required, and screening for COVID-19 will take place at the CBOCs. Please allow for extra time. 

General Pharmacy Questions: 
Please call 224-610-7600.

COVID-19 Visitor restrictions for Community Living Center: 

Prior to visiting CLC residents, visitors must schedule their in-person visit by contacting the Charge Nurse of the household at least 24 hours in advance of visits (contact numbers are below). The Charge Nurse will provide a COVID-19 screening by phone and discuss additional restrictions. Up to three visitors are allowed at once for visits of no more than one hour, and visitors under age 18 are generally not allowed. 

134-1b: 847-456-5574        GH 201: 224-538-8639
134-2b: 224-430-5013        GH 202: 224-538-8589
134-3b: 224-723-0662        GH 205: 224-538-8689
133-2b: 847-878-9327        GH 206: 224-406-6750

Don't forget to get an influenza vaccine!

Lovell FHCC is offering flu shots, both on a walk-in basis and by appointment. An appointment will save you time. For the latest information, please go to our Influenza Season 2021-2022 page: https://www.lovell.fhcc.va.gov/influenza_season.asp. Veterans and military patients also may choose to get their flu shots in the community. More detailed information and links are available on our Influenza Season page to help you our patients find participating pharmacies in the VA or TRICARE networks.  

Federal Holiday Closures:

Unless otherwise indicated, Lovell FHCC ambulatory clinics, surgery, administration and community-based outpatient clinics are closed during federal holidays. The Lovell FHCC emergency department, acute medicine, acute psychiatry and critical care unit remain available 24/7. The surgery department also is closed during federal holidays but is available for emergencies. For questions during normal business hours, please call 847-688-1900 or a specific Lovell FHCC clinic.

For a list of future federal holidays, go to:

https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/
Inclement weather information:
Patients, if you are running late because of the weather, or need to reschedule, please call Central Scheduling at 1-800-393-0865 (veterans), or call 1-800-941-4501 (TRICARE beneficiaries).If the weather impacts the status of FHCC operations at any time, the information will be posted at:https://www.lovell.fhcc.va.gov/emergency/index.asp (this page) and at https://www.facebook.com/lovellfhcc/. We urge all who must travel during hazardous weather to take appropriate precautions when driving on area roads, and to allow plenty of extra time for commutes. For up-to-date information on road conditions in Lake County, Ill., go to:https://www.lakecountypassage.com/. For up-to-date information on road conditions in the Kenosha area, go to: https://511wi.gov/.

For Illinois road conditions, go to the Illinois Department of Transportation's website:
https://www.gettingaroundillinois.com/default.htm
 

Facility Status

Parent Facility
Captain James A. Lovell Federal Health Care Center Notice
FHCC operations are impacted by COVID-19. Evanston, Kenosha, McHenry CBOCs are open but expanding virtual care. Face coverings are required. No walk-ins (except ER, outpatient mental health, COVID-19 Clinics). Work with providers for lab, radiology. Visitor restrictions easing.

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: 1-800-393-0865 x82920
  • Change Your Appointment: 1-800-393-0865, press 5 for prescription and appointment information
  • Media Inquiries: 1-224-610-3714 or fhcclovellmedia@va.gov
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: 847-688-1900, press 0 or 1-800-393-0865, press 0
  • Pharmacy Refill: 1-800-393-0865, press 5 for prescription and appointment information
  • Staff Locator: 847-688-1900, press 0 or
    1-800-393-0865, press 0
  • Telephone Care: 847-688-1900 or
    1-800-393-0865, x82920

Emergency Email Updates

Get emergency information in your inbox: