Captain James A. Lovell Federal Health Care Center
Evanston VA Clinic
Facility Photo
Due to the COVID-19 pandemic, the services on this page may have changed. For up-to-date information, please visit our Operating Status page.
Hours
Monday-Friday 8 a.m. to 4:30 p.m.
Closed weekends and holidays
Directions
Closest Cross Streets: Located in the Evanston Plaza between Dodge and Dempster Streets.
Metra: Evanston or Davis Stations
Bus Stop: Dodge & Dempster (Line 93 or 206)
Registration/Enrollment
Patients must be registered, enrolled and eligible to receive services in our clinic. The first step is to complete an Application for Health Care Benefits (VA Form 10-10EZ). For more information, please visit our Eligibility page or read more about VA Health Benefits. Please remember to bring any private insurance information (if available) to the first appointment.
Primary Care
Each eligible patient is assigned a Primary Medical Care Provider. Together, with the clinic staff, they coordinate a patient’s care within the VA health system. Services offered through the Evanston Community Based Outpatient Clinic include:
- Diagnosis and management of your health care needs
- Health Promotion/Wellness Health Education
- Special Needs
- Senior Care
- Other Services
- Laboratory services
- A pharmacist-managed Coumadin Clinic is available on site two days per week.
Women’s Health Services
We are committed to meeting the unique needs of Women Veterans by delivering the highest quality health care to each woman, while offering her the privacy, dignity and the sensitivity she deserves. Comprehensive primary care is offered to Women Veterans at the Evanston Clinic. Services include well women exams, preventive health care and gynecological services.
Social Work
The Evanston CBOC offers a community-based program:
- Readjustment Counseling
- Social Services Support
- Individual Therapy
- Family Therapy
- Family Education & Counseling
- Relapse Prevention
- Acute/Long-Term Inpatient Treatment
Mental Health Services
All CBOCs offer mental health services to include: psychiatric assessments, psychiatric medication management and neuropsychological testing when clinically indicated. In addition, Licensed Clinical Social Workers (LCSWs) provide individual, couples/family and group therapy. These services can be offered face to face or via video conferencing (VA Video Connect).
Mental Health treatment at the CBOCs emphasize the following:
- Patient-centered care
- Recovery-oriented focus
- Evidence-based treatment modalities
- Comprehensive, individualized treatment planning
- Re-adjustment counseling
- Couples and family education and counseling
- Group counseling
- Crisis management
- Veteran and Military Crisis Hotline support 24/7: 1-800-273-8255, press
Who is Eligible for these Services?
All veterans eligible for VA care. We do not serve active-duty service members at the CBOCs
Anticipated Length of Treatment?
Variable length of treament depending on patient's needs.
How to Access this Service?
Call and schedule an appointment. You can also ask your Primary Care Provider, or another FHCC provider, to submit a "Mental Health Consult" on your behalf requesting outpatient psychiatry and/or individual psychotherapy at the CBOC of your choice.
Referrals
A patient may be referred to the Captain James A. Lovell Federal Health Care Center (our parent facility) for specialty consultations, such as Audiology (hearing tests), Ophthalmology (eye exams), Cardiology (heart specialists), Pulmonary, Gastroenterology, etc.
The Evanston CBOC sees patients by appointment only. We are not an Urgent Care facility.
- If you are not feeling well, please call us first before showing up.
- In case of emergencies, please call 911 or go to the nearest emergency room.
