Telehealth Services - Captain James A. Lovell Federal Health Care Center
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Captain James A. Lovell Federal Health Care Center

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Telehealth Services

Telehealth applies to the use of electronic information and communication technology to provide clinical care and patient education in instances where distance separates those receiving the services and those providing services.
There are many telehealth clinics available to patients. For questions or access to these clinics, please call 224-610-4508. For questions about clinics at particular Community Based Outpatient Clinics, please call the clinics and ask for the telehealth nurse:
McHenry: 815-759-2306
Kenosha: 262-653-9286
Evanston: 847-869-6315

At the Community Based  Outpatients Clinics in Evanston, McHenry and Kenosha, you can find these group telehealth clinics:

- MOVE! Weight Management: Group weight-loss program that focuses on food choices, like portion control and reading food labels.
- Be Active & MOVE!: The exercise component of the MOVE! program, participants engage in weekly exercise classes.
- Diabetes Self Management Education: A nutritionist and pharmacist teaches patients how to improve their diabetes care.
- Smoking Cessation: assists patients with quitting smoking.
- Visual Impairment Support Group: Blind rehabilitation specialist leads a support group so that visually impaired Veterans can share experiences and provide each other encouragement and comfort.

Individual telehealth clinics connecting patients at one of our CBOCs with their providers in North Chicago:

- Nutrition: Veterans can meet with dietitians for nutrition guidance.
- Wound Care: A wound care nurse are able to evaluate Veterans wounds and recommend treatment.
- Rehabilitation: A physical therapist, with assistance from the telehealth nurse, provides assistive devices and educates the patients on how to use them.
- Audiology (only in Evanston & McHenry): An audiologist can perform hearing tests and hearing aid fitting and adjustment.
- Mental health: Psychologists offer counseling sessions to patients.
- Pharmacy: A pharmacist follows patients on psychotropic medicines and oral chemotherapy to monitor the patients' status.
- Colon cancer screening: A gastoenterologist will screen patients for colon cancer.
- Nephrology: A nephrologist sees patients for their follow-up visits.

Patients may also see their providers from the comfort of their home with Video-To-Home clinics:

- Mental health: Counseling and psychotherapy sessions are available to patients.
- Speech therapy: Patients may see their providers for follow-up appointments.
- Pharmacy: A pharmacist follows patients on psychotropic medicines and oral chemotherapy to monitor the patients' status.

Additional services available to patients via Interfacility Telehealth Clinics, such as:

- Genetic counseling: Through an agreement with the Salt Lake City VA Medical Center, Lovell FHCC patients may be eligible for genetic counseling. Any provider may refer patients for genetic counseling.
- Transplant counseling: Through an agreement with the Kidney Transplant Center in the Iowa City VA Medical Center, patients may receive pre-transplant evaluation.

Contact Info


  • North Chicago

Contact Number(s)

  • 224-610-4508

Hours of Operation

  • Monday - Friday 8:00 a.m. - 4:00 p.m.