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Captain James A. Lovell Federal Health Care Center

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Visiting Hours

The FHCC allows a family member, friend, or other individual to be present with the patient for emotional support during the course of stay.  The FHCC allows for the presence of a support individual of the patient’s choice, unless the individual’s presence infringes on others’ rights, safety, or is medically or therapeutically contraindicated.  The individual may or may not be the patient’s surrogate decision maker or legally authorized representative.
 
The FHCC prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.

Visiting

Medical and Surgical Units
Visitors to the Pediatric unit will be restricted to immediate family
only or persons approved by the patient’s parents/guardian. 

Intensive Care Unit
Each visit is limited to ten (10) minutes in length

Mental Health Units
1:00 p.m. - 3:30 p.m. (Daily)
6:00 p.m. - 8:00 p.m. (Daily)

Visitors are expected to adhere to the established visiting hours.
Please contact the nurse manager on the ward for additional guidelines

What to Expect When Visiting the Mental Health Unit

During visiting hours, a staff member will greet you, ask who you wish to visit, ask you to sign in, and explain our contraband policy (certain items are clearly considered contraband in the hospital environment. These include weapons, illegal or unauthorized drugs, intoxicants, flammable items, and items with a sharp edge.  Other items such as a torn sheet or clothing, electrical cords, silverware, wire, etc., may be considered contraband if staff believes the item may be used by a patient to harm themselves or someone else). Visitors are subject to search.  If staff detect that dangerous contraband is present, the visitor (s) will be asked to leave and the medical center Police may be notified. The purpose of the contraband policy is to ensure that each patient on the unit receives necessary care and treatment in a safe and secure environment. Cell phones are not permitted during the visit.

We will always ask our patients for their permission to allow you to visit with them.  It is important to understand that there are times when visiting by family members and others may be restricted for clinical reasons. Visitors are expected to be respectful and considerate toward other patients, staff, and visitors. A display of disruptive behavior will not be tolerated within any unit. Visitors who threaten physical or verbal aggression will be asked to leave the unit by staff.
The daily plan of care and summary of activities for the day are posted on our unit. Also, there will be times when a patient may refuse to receive visitors.

VA General Visitation Policy

The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on other's rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.